Frequently Asked Questions
Pick your favourite watch from our collection, click Add to Cart, and proceed to checkout.
Fill in your name, phone number, and delivery address, then place the order.
You can also order by calling or messaging us at +92 339 4002 568.
Quick, simple, and no advance payment required.
No. We only accept Cash on Delivery.
You pay the rider in cash when the watch arrives at your doorstep, and only after you are happy with it.
We accept Cash on Delivery only. This is the safest way to shop online in Pakistan. No cards, no bank transfers, no upfront payments.
Just pay when you receive your watch.
Yes. You can place an order as a guest in under two minutes.
Creating an account is optional and only helps you track future orders faster.
Our watches are AAA grade, which is the highest quality tier in the replica market.
That means solid stainless steel cases, weighted feel, smooth movements, sapphire or mineral crystal glass, and finishing close to the original designs.
We hand check every piece before shipping. If a watch does not meet our quality standard, it does not get sent out.
When the rider arrives, open the parcel in front of him.
Inspect the watch, the dial, the strap, the box, and all the details.
If everything looks right, pay the rider. If anything seems wrong, return it on the spot.
Do not pay the rider. Return the parcel and message us at +92 339 4002 568.
We will arrange a replacement or refund any charges right away.
This is exactly why we recommend inspecting every parcel before paying.
Yes. Most watches include a manufacturer warranty, with details listed on each product page.
We also offer our own 7 day quality guarantee on every order for any manufacturing defects.
If something is wrong, we will help you fix it.
Water resistance depends on the model.
Each product page lists the exact water resistance level, such as 30m, 50m, or 100m.
Most of our watches are safe for daily use, hand washing, and light rain. For swimming, please check the product specs first.
Karachi, Lahore, Islamabad, and Rawalpindi: 24 to 48 hours.
Other major cities: 2 to 3 working days.
Smaller towns and remote areas: 3 to 5 working days.
We process every order within 24 hours and ship the same or next morning.
No. Delivery is 100% free anywhere in Pakistan.
The price on the product page is the final price. No hidden charges. No surprise fees. No minimum order required.
We deliver across all of Pakistan.
Our trusted courier partners reach over 650 cities and towns across all four provinces.
Yes. Once your order ships, you receive a tracking number via SMS and email.
Use it to track your parcel in real time on the courier’s website.
If you do not receive the tracking number within 24 hours, message us and we will send it directly.
The courier will call you before arriving at your address.
If you miss the call or are not available, they will try again the next working day.
Your watch is never left unattended at your door without you receiving it personally.
Yes, but only before the parcel is shipped.
Contact us at +92 339 4002 568 within a few hours of placing the order to update your address.
Once the parcel is with the courier, the address cannot be changed.
When the rider delivers your parcel, you have the right to open it right there in front of him.
Check the watch, the dial, the strap, the box, and every detail.
Pay only when you are completely satisfied. If something is wrong or you change your mind, return the parcel to the rider without paying a single rupee.
Yes. There is zero obligation to pay if you are not happy.
Simply return the parcel to the rider. No questions asked. No charges. No bad feelings.
We would rather you return a watch you do not love than keep one that disappoints you.
No. There is absolutely zero cost to you if you refuse a parcel at delivery.
We cover all courier charges. This is our promise, and we never break it.
We accept returns within 7 days of delivery.
The watch must be unused, in original condition, with the box, tags, and all accessories included.
Contact us at +92 339 4002 568 before sending anything back so we can guide you through the process.
Once we receive the returned watch and confirm it is in original condition, we process your refund within 3 to 7 working days.
Refunds are sent via JazzCash, EasyPaisa, or bank transfer based on your preference.
Return shipping is the customer’s responsibility unless the watch was damaged or incorrect.
Yes. Contact us within 7 days of delivery to start an exchange.
Send back the original watch in unused condition with the box and accessories, and we will ship the new model.
If there is a price difference, we will adjust it fairly.
We specialize in premium men’s watches.
Our collection includes classic dress watches, sports watches, chronographs, leather strap watches, and steel bracelet watches.
Whether you need a watch for the office, weddings, casual wear, or daily use, we have options for every style and budget.
Not at the moment.
We focus only on premium men’s analog watches to offer the best quality and selection in that category.
We may expand in the future. Follow us on social media to stay updated.
38 to 40mm: smaller wrists, dressier look.
40 to 42mm: average wrists, most popular size.
42 to 44mm: larger wrists, bolder presence.
If you are unsure, message us your wrist measurement and we will recommend the perfect size for you.
Phone or WhatsApp: +92 339 4002 568
Email: support@royalwatchpk.com
We reply within minutes during business hours and never use chatbots. Real people, real answers.
Every day from 9 AM to 11 PM, including weekends and most public holidays.
We typically respond to messages within 60 minutes during these hours.
We operate as an online store only.
This helps us keep prices low and serve customers across all of Pakistan, not just one city.
Think of your doorstep as our showroom. We bring the watches to you with our open and inspect promise.
Cash on Delivery means you never risk a single rupee upfront.
Open and inspect lets you verify every watch in person before paying.
Real human support is available daily, with verified courier partners covering all of Pakistan.
Still unsure? Call us before ordering. A real person will answer and address your concerns.
Your name, phone, and address are used only to process and deliver your order.
We never share your data with third parties for marketing.
We never store payment information because we only accept cash on delivery. Full details are in our Privacy Policy.
We focus on fair, honest prices every day instead of running fake discounts.
Special offers may run during Eid, Independence Day, or seasonal events.
Follow our social pages or check the homepage to stay updated on current promotions.
Yes. For weddings, corporate gifts, family events, or bulk purchases, we offer special pricing.
Contact us at +92 339 4002 568 with the model and quantity you need, and we will send a custom quote within 24 hours.
Accordion Content
Place Your Order
Pick the watch you love and tell us where to send it. Takes only 2 minutes. No advance payment.
We Pack with Care
Our team confirms your order and packs your watch safely. We make sure everything is perfect before it leaves us.
Delivered to Your Door
Free delivery anywhere in Pakistan. Open the parcel, check your watch, and pay only when you are happy.
